Telecommunications Operator
City of Kyle Texas City of Kyle Texas Kyle, TX Kyle, TX Full-time Full-time $24.
27 an hour $24.
27 an hour 5 days ago 5 days ago 5 days ago GENERAL STATEMENT:
Under the direction of the Emergency Communications Supervisor, the Telecommunications Operator (TCO) will perform the police dispatch duties as required by the Emergency Communications Supervisor.
TCO's perform a full range of radio and telephone operational duties in the Kyle Police Department's 24/7/365 day facility and are required to process and prioritize incoming calls for police assistance.
Essential Functions:
Use a computer-aided dispatch system (CAD).
Receive emergency calls from the public requesting police services.
Determine the nature and location of emergencies; determine priorities, and dispatch police as necessary and in accordance with established procedures.
Receive and process 911 emergency calls.
Maintain contact with all units on assignment; maintain status and location of police officers.
Answer non-emergency calls for assistance.
Enter and retrieve information quickly from a variety of local and automated law enforcement systems.
Receive requests for information regarding vehicle registration, driving records, and warrants and provide pertinent data.
Monitor several complex radio frequencies.
Operate a variety of communications equipment including radio consoles, telephones, and computer Provide the public with basic safeguard instructions in dangerous conditions prior to the arrival of trained police personnel.
Maintain accurate call information Performs all other duties as assigned.
QUALIFICATIONS, EXPERIENCE AND/OR CERTIFICATION REQUIREMENTS:
High School Graduate or Equivalent.
After hire, employees in this classification are required to successfully complete TLETS/OMNIXX, TDD, TLETS, and CPR certification training courses.
Anyone who poses a direct threat to the health and safety of himself/herself or to others in the workplace will be deemed not qualified for this position.
TEAM KYLE BENEFITS! Medical, Dental & Vision Coverage - United Healthcare 100% Employee Paid Premiums A portion of dependent premiums is covered by the City! Wellness Initiatives Virtual Doctor Visits 24/7 Retirement - Texas Municipal Retirement System (TMRS) Restricted Mission Square - optional 457-deferred compensation plan Flexible Spending Accounts City-paid Life and AD&D Insurance, and Short Term/Long Term Disability Employee Assistance Program Vacation Sick Leave Holidays Longevity Pay Tuition Reimbursement See full details on www.
cityofkyle.
com/humanresources/benefits.
Estimated Salary: $20 to $28 per hour based on qualifications.
27 an hour $24.
27 an hour 5 days ago 5 days ago 5 days ago GENERAL STATEMENT:
Under the direction of the Emergency Communications Supervisor, the Telecommunications Operator (TCO) will perform the police dispatch duties as required by the Emergency Communications Supervisor.
TCO's perform a full range of radio and telephone operational duties in the Kyle Police Department's 24/7/365 day facility and are required to process and prioritize incoming calls for police assistance.
Essential Functions:
Use a computer-aided dispatch system (CAD).
Receive emergency calls from the public requesting police services.
Determine the nature and location of emergencies; determine priorities, and dispatch police as necessary and in accordance with established procedures.
Receive and process 911 emergency calls.
Maintain contact with all units on assignment; maintain status and location of police officers.
Answer non-emergency calls for assistance.
Enter and retrieve information quickly from a variety of local and automated law enforcement systems.
Receive requests for information regarding vehicle registration, driving records, and warrants and provide pertinent data.
Monitor several complex radio frequencies.
Operate a variety of communications equipment including radio consoles, telephones, and computer Provide the public with basic safeguard instructions in dangerous conditions prior to the arrival of trained police personnel.
Maintain accurate call information Performs all other duties as assigned.
QUALIFICATIONS, EXPERIENCE AND/OR CERTIFICATION REQUIREMENTS:
High School Graduate or Equivalent.
After hire, employees in this classification are required to successfully complete TLETS/OMNIXX, TDD, TLETS, and CPR certification training courses.
Anyone who poses a direct threat to the health and safety of himself/herself or to others in the workplace will be deemed not qualified for this position.
TEAM KYLE BENEFITS! Medical, Dental & Vision Coverage - United Healthcare 100% Employee Paid Premiums A portion of dependent premiums is covered by the City! Wellness Initiatives Virtual Doctor Visits 24/7 Retirement - Texas Municipal Retirement System (TMRS) Restricted Mission Square - optional 457-deferred compensation plan Flexible Spending Accounts City-paid Life and AD&D Insurance, and Short Term/Long Term Disability Employee Assistance Program Vacation Sick Leave Holidays Longevity Pay Tuition Reimbursement See full details on www.
cityofkyle.
com/humanresources/benefits.
Estimated Salary: $20 to $28 per hour based on qualifications.
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